Shipping & Delivery Policy
At Mave London, we aim to deliver your order as quickly and accurately as possible.
Below you’ll find all the details about our shipping and delivery process.
Order Processing
All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive an email confirmation containing your tracking information.
Delivery Time
The average delivery time is 7–15 business days, depending on your location.
Please note that delivery may take longer during busy periods or due to customs inspections or international shipping delays.
We appreciate your patience and understanding.
Shipping Method & Origin
All orders are shipped directly from our supplier in China.
This allows us to keep our prices affordable while maintaining product quality.
Depending on your country’s import rules, customs or import fees may apply. These are the responsibility of the customer.
Shipping Costs
Shipping costs are displayed during checkout and depend on the destination, weight, and shipping method selected.
Occasionally, promotional periods may include free shipping — if so, it will be clearly indicated on the product page or at checkout.
Responsibility During Shipping
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Once the tracking information shows that your order has been delivered, the responsibility for the parcel transfers to the customer.
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Please make sure to enter your shipping address correctly. Address errors must be reported within 24 hours after placing the order.
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Mave London is not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.
Contact
For any questions regarding your order or shipping, please contact us at:
Email: info@mavelondon.com
Brand: Mave London